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Benivo Blog

Hire Globally (Part 2)

So you've read and absorbed Hire Globally (Part 1) and are ready to put your money where your mouth is? Ready to look beyond your borders and access the amazing talent pool outside your immediate country?

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How to develop a Customer Service Super Agent in 2017

Online tools and Artificial Intelligence help customers solve their problems without human interaction. Does this mean that Contact Centre agents are doomed?

Not at all. But companies are recognizing that the contact centre agent needs to evolve, drop the scripts and approach the customer in a new way.

Here's how to do it. 

 

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Eight Affordable Ways To Hold On to Your Nurses Amidst the Shortage

It's not an easy job to manage nurse intake and retention at a hospital in the UK.

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How to give a relocating employee a 5% salary raise without paying for it yourself

Introducing the Relocation Allowance, an HMRC tax and social security relief for companies and employees.

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How Temporary Workplace Relief (TWR) Saves You And Your Employee Thousands

Temporary Workplace Relief, an HMRC tax and social security break for companies and employees, is applicable in cases of long-term, project-based temporary assignments. It can save you a LOT of money. 

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