A program that 100% of employees will appreciate.
Your employees are modern individuals who are used to getting things done themselves. Booking travel, online shopping, online banking and more. You can manage your life from your phone on your own time and terms.
Why do most lump sum solutions fail them?
Because they treat your employees as sales opportunities.
Employers provide financial support to employees and good intentions aside, introduced suppliers try to sell to them. They only make money when your employees spend money with them. Average use in programs that start by introducing employees to a vendor network representative is very low - 10% of employees choose to spend their money within the network. Why? First, the prices are too high with too many layers earning from the transaction. Second, it's not how most people work in their consumer lives. The world today works by quickly researching options, reading reviews, following easy self-serve steps, as quick and painlessly as possible. Think about you bank, shop online, book travel, plan a trip and get things done.
The result of this design is that the overwhelming majority of employees end up moving without assistance, failing the goal of your program in the first place.
Why not make the foundation of your program help 100% of employees to be successful, and giving access to the 10% who are seeking concierge services.
Benivo's approach to delivering lump sum assistance achieves the goal of 100% of employees supported, >50% increase to employer Net Promoter Score and offers multiple opportunities for HR teams earn a positive ROI.