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Benivo Blog

Matthew Chic

CCO at Benivo
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Recent Posts

Invest one hour in a better welcome - and improve retention by up to 50%

Recent research by Harvard Business School and London Business School reveals that a better welcome results in a hugely improved employee experience and higher retention.

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Benivo Shortlisted for 2 FEM Awards

We are excited to be shortlisted by the FEM EMMA, the worldwide community for Global Mobility, for two prestigious awards: “Best use of Technology” and “Rising star in Global Mobility”. The FEM recognises the importance of our mission: to make every relocating employee welcome, without breaking the budget.

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How to Prevent Employees From Reneging on a Signed Offer and Pulling No-Shows

What a soul-crushing drag it is when a new employee reneges on their work contract.

All the time that went into finding and interviewing a candidate, declining others - and then nada. Some bland excuse. Or not even that. Just an empty chair and your twiddling thumbs on the big day.

But there's things you can do to prevent this. Or at least be better prepared.

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Should you set up your Customer Contact Centre in Ireland?

Why are so many people in contact centres based in Ireland?

One day, as I was skimming LinkedIn, I counted 5 contacts who recently started working in one or another customer support function in Dublin.

Of course, there is the low tax rate and there's a lot of immigration - but are there other ingredients that make the Irish so good at customer service?


We wanted to find out.

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Seven Ways to Support New Hires Financially

Junior employees and other new hires have to spend a lot on accommodation when they relocate - deposit and first month’s rent are due well before their first paycheck arrives. This can be a stressful experience.

Other than just paying them a bonus, there are seven effective ways you can financially support them in their first few cash-strapped months and show that you care. 

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