When Carolyn Volovsek, Director of Global Mobility and Immigration at Cox Enterprises, stepped into her role, she inherited a patchwork of policies and processes—15 separate relocation packages across three divisions, each operating in silos. Alongside Morgan Kelly, Global Mobility Manager, the duo embarked on what they now call “an incredible journey” to build a centralized, future-ready mobility program.
On The View from The Top, Carolyn and Morgan shared how they turned complexity into clarity, aligning Cox’s mobility strategy with business goals, employee needs, and operational efficiency—all with Benivo as their technology partner.
Highlights from Cox’s Transformation Journey:
- From Fragmentation to Standardization: They streamlined 15 legacy policies down to 5 consistent, equitable packages across the enterprise, aligning benefits with job levels while offering flexibility and cost control.
- Building a True Center of Excellence: The team transitioned into a centralized COE structure, supporting all divisions of Cox Enterprises from a fully remote setup, demonstrating that strategic impact doesn’t require physical proximity.
- Driving Strategic Value with Dashboards & ROI Metrics: Using Benivo’s personalized dashboards, Cox tracks relocation volume, cost data, top destination trends, and is beginning to measure mobility ROI—including cost avoidance, speed to landing, and operational impact.
- Eliminating Manual Admin Work: By replacing spreadsheets with a centralized platform, the team freed up valuable time to focus on strategic consultation and proactive business engagement.
- Instant Lump Sum Payments with Benivo Fintech: Employees receive their relocation funds with flexibility—splitting disbursements if needed—all while maintaining transparency and ease of use. The result? Faster onboarding and better employee experience.
- Partnering for Immigration Excellence: With over 400 immigration-only cases annually, Cox is now rolling out Benivo’s Immigration Hub to track visa renewals, manage timelines, and centralize case history across countries and divisions.
- Leading with Data and Empathy: Carolyn and Morgan have not only improved compliance and efficiency—they’ve also strengthened their role as strategic advisors within the business by proactively engaging with leaders and advocating for a people-first approach.
- Maintaining a Seat at the Strategic Table: Through consistent data, process visibility, and strong internal relationships, the Global Mobility team is no longer “fighting” for a seat at the table—they’re already there, helping drive business decisions.
At Cox Enterprises, Global Mobility is no longer just about moves—it’s about impact, experience, and strategy. And with Benivo’s technology behind them, Carolyn and Morgan are proving just how transformative that vision can be.
Watch the Full Episode Here (including this week's immigration update).
Contact us if you would like a 1:1 look at how this could work at your company.
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