Client Story -CGI

Global Mobility Challenge

CGI faced several challenges with its traditional relocation management model:

Managing a high volume of project-based moves that needed to be fast, efficient, and cost-effective
Supporting approximately 500 traditional expatriate assignments with 50-100% annual rotation
Handling over 4,000 international new hires requiring varying levels of mobility support
Operating with a traditional legacy Relocation Services Provider model that was becoming cost-prohibitive and inefficient
Need for streamlined processes to enable quick deployment of talent for client projects
Requirement for technology-first solutions that could consolidate mobility data and reduce manual, transactional work
Desire to move from reactive case management to a proactive, data-driven mobility function

Technology first strategy

Deployed Benivo’s unified Mobility Tech platform as the system of record for mobility, consolidating data, processes, and documents into one secure platform
Automated key processes including policy briefings and document generation
Implemented self-service capabilities for employees to access information and complete tasks
Integrated APIs for seamless data flow between systems, ensuring real-time updates and reducing duplicate data entry
Introduced automated tracking and reporting for mobility workflows, improving accuracy and transparency

Transforming International Mobility Capabilities

CGI transformed its global mobility program from a traditional legacy Relocation Services Provider model to a digital-first approach using Benivo’s platform. The shift enabled CGI to support 500 expatriates and 4,000 international hires efficiently while delivering millions in cost savings and 30% higher employee satisfaction. By digitalizing routine processes, consolidating mobility data, and automating workflows, CGI strengthened compliance, improved visibility, and accelerated deployment timelines.

24/7 self-service access to policy info, tracking, and documentation
Reduced administrative burden and improved compliance
Enhanced data visibility for more strategic decision-making and cost oversight
Strong alignment with “GenSaaS” expectations for instant access to digital tools
Foundation for future AI and analytics expansion

Watch the complete discussion from The View From The Top to learn more.

Operational Efficiency

40% reduction in administrative tasks
28 manual processes automated, eliminating duplicate data entry
Service timelines reduced from weeks to 1–2 days for many workflows
Hundreds of hours saved through automation
Improved accuracy and consistency with automated workflows and centralized data

Cost Impact

Millions in total cost savings
50% reduction in overall program spend
Lower initiation fees compared to legacy Relocation Management models
Reduced reliance on external providers for routine processes
Cost forecasting strengthened through automated reporting and compensation accumulation