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Case Study - Mobility Tech
Cox_Enterprises_logo.svg

Digitizing Relocation Services and Enhancing Employee Experience

About Cox Enterprises

Cox Enterprises is a privately held, family-owned conglomerate headquartered in Atlanta, Georgia, with approximately 50,000 employees and $23 billion in annual revenue. Founded in 1898 by James M. Cox, the company operates major divisions including Cox Communications and Cox Automotive, with well-known brands like Autotrader, Kelley Blue Book, and Manheim Auctions.

Global Mobility Challenge: From Scattered Policies to a Fragmented System

Before 2021, Cox Enterprises operated with decentralized global mobility processes. Each division within the company had its own set of relocation guidelines, resulting in inconsistencies and administrative complexities.

  • Multiple relocation packages across different entities (15 policies in total)
  • Inconsistent employee experience
  • Administrative burden and manual processes
  • Lack of a centralized platform for data and reporting 

Solution Implemented: A Digital Transformation with Benivo

Cox Enterprises partnered with Benivo to implement a centralized, technology-driven global mobility solution.  This involved:

Program Centralization

Harmonizing relocation packages across all divisions, moving from 15 policies to 5. 

Digital Transformation

Implementing the Benivo platform to streamline processes and automate workflows.

Centralized Data and Reporting

Gaining visibility into key metrics through Benivo's dashboards and reporting capabilities.

Focus on Employee Experience

Leveraging technology to provide employees with a seamless and supportive relocation experience. 

Fintech Solutions

Utilizing Benivo's fintech solution to expedite lump sum disbursements.

Immigration Management

Centralizing immigration data and processes within the Benivo platform.

Transformation through mobility tech

This client story highlights how Benivo's technology and expertise can help organizations like Cox Enterprises transform their global mobility programs, driving efficiency, improving employee experience, and delivering strategic value.

Watch the video to learn more (Main discussion starts at 32:53)

"The Benivo implementation and the dashboards have really revolutionized our operations, providing visibility to key metrics..."

Morgan Kelly

"I think they are open and they understand the value of mobility."

Carolyn Volovsek

Key Results and Benefits

  • Increased Efficiency: Automation of manual tasks and streamlined workflows reduced administrative burden.  
  • Improved Employee Experience: Employees benefited from faster reimbursements, greater flexibility, and enhanced support.
  • Enhanced Data Visibility: Real-time dashboards provided valuable insights into program metrics, enabling data-driven decision-making.
  • Cost Savings: The Benivo platform helped identify cost-saving opportunities and improve budget management.
  • Strategic Impact: The mobility team gained a stronger strategic voice within the organization.
  • High Employee Satisfaction: Net Promoter Score (NPS) remained strong, indicating a positive employee experience.
  • Successful Immigration Hub Implementation: Cox is in the process of implementing Benivo's Immigration Hub to further streamline their global mobility program.

Looking Ahead
Cox Enterprises and Benivo continue to partner on initiatives to further enhance the global mobility program, including:
  • Tracking mobility ROI to demonstrate the program's value. 
  • Expanding the use of the Benivo platform to support more business units. 
  • Further developing the Immigration Hub capabilities. 
This client story highlights how Benivo's technology and expertise can help organizations like Cox Enterprises transform their global mobility programs, driving efficiency, improving employee experience, and delivering strategic value.

Schedule a Demo of Benivo's Relocation Services + Mobility Tech Today

Reduce layers. Gain control. Improve experience. 
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