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Case Study - Mobility Tech
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LSEG Replaces Legacy Assignment Management System With Benivo’s Mobility Tech, Unlocking Automation, Data & Strategic Impact
Fortune 500 Manufacturer Cuts Costs & Elevates Mobility with Benivo - visual selection (1)

Overview

London Stock Exchange Group (LSEG), a leading global financial markets infrastructure provider, was operating a mobility program built on outdated technology using a legacy assignment management tool charging high fees for changes. Following a merger, the Global Mobility team managed two disconnected legacy systems that were costly to maintain, difficult to customize, and no longer aligned with the needs of a modern, data-driven program.

LSEG partnered with Benivo Mobility Tech to consolidate all mobility data, automate workflows, and create a unified platform that orchestrates tax, immigration, and relocation processes. The result was a seamless transition from reactive, manual work to a proactive, AI-powered mobility function, achieved with zero customization fees, zero API fees, and zero implementation cost.

The Challenge: Legacy Technology, Data Fragmentation, and Rising Support Costs

LSEG’s previous assignment management tool had become outdated and operationally irrelevant:

  • Two separate systems created inconsistent records and duplicated work
  • High customization and API fees made improvements impossible
  • Siloed data across tax, immigration, and relocation created blind spots
  • Manual reporting & consolidation increased error rates
  • Limited visibility into immigration activity and program metrics
  • Super-user dependency, with a few individuals tasked with keeping legacy systems functioning
  • Poor user experience for both employees and HR
The technology was preventing, not enabling, the mobility program to evolve.

The Benivo Solution: One Unified, AI-Powered Mobility Platform

LSEG selected Benivo to replace its legacy systems and modernize the entire mobility ecosystem. The focus: unification, automation, and strategic transformation.

1. Unified Mobility Tech Platform: Benivo became LSEG’s single source of truth, consolidating:

  • Mobility data
  • Documents and workflows
  • Policy rules
  • Cost estimates
  • Tax, immigration, and relocation information
  • Vendor activity and SLA performance

No more manual data consolidation, spreadsheets, or duplicated entries.

2. Zero-Cost Flexibility: No Customization Fees. No API Fees. No Implementation Costs.

LSEG gained an agile tech partner where:

  • All changes were made at no cost
  • APIs were included
  • New workflows and enhancements were configured instantly
  • The platform evolved with the program rather than falling behind it

This eliminated tens of thousands in annual system support fees previously paid to the legacy provider.

3. Automated Workflows & Real-Time Syncing: Benivo automated previously manual processes:

  • Data syncing across HR, GM, tax, immigration, and relocation
  • Service authorizations
  • Document generation
  • Case updates
  • Reporting and dashboards
  • Tracking compliance milestones
  • Assignment changes and approvals

Automation removed operational friction for HR and GM, dramatically reducing admin load.

4. Orchestrating the Complete Partner Ecosystem: Integrated Partner Ecosystem: Benivo serves as the core hub or "ecosystem" that connects LSEG colleagues to their three external partners (Newland Chase, KPMG, and Weichert). Using integrated APIs and automated workflows, Benivo ensured:

  • Seamless data flow
  • Standardized processes
  • Shared dashboards
  • Better collaboration across vendors
  • Full compliance visibility

This finally connected the mobility ecosystem end-to-end.

5. AI-Powered Reporting & Live Dashboard: For the first time, LSEG had real-time insights into:

  • Immigration statuses
  • Move volumes
  • Budget vs actuals
    Cycle times
  • Vendor performance
  • Risk indicators
  • Program trends
This shifted the program from reactive firefighting to data-driven, proactive decision-making.

The Results: Faster Operations, Lower Costs, Higher Accuracy, Strategic Mobility
  • Operational Efficiency -  HR and GM teams saved hours per week thanks to unified data and automated workflows, freeing time for strategic workforce planning.
  • Cost Reduction -  Eliminated all legacy system support fees, customization charges, and API costs. The ongoing model provides continuous enhancements at no extra cost.
  • Improved Data Accuracy - Significant reduction in errors due to elimination of manual reconciliation across systems.
  • Better Employee Experience - Employees gained real-time access to their mobility details through a clean, user-friendly platform.
  • New Strategic Capabilities - For the first time, LSEG could track immigration numbers and view program insights through real-time dashboards.
  • Program Visibility & Governance - End-to-end visibility across tax, immigration, and relocation processes, enabling better vendor oversight and compliance monitoring.

Collaborating through the Benivo platform has been a great experience. It’s shown us a smarter, more efficient way of working and has helped our vendors operate together toward the same goals

LSEG Mobility Leader

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