When Yuki Watanabe joined Delivery Hero, the global tech company was in hypergrowth. Volumes were soaring, expectations rising, and her small Global Mobility team was overwhelmed.
The answer? A full-scale digital transformation — powered by Benivo’s all-in-one platform.
In our latest episode of The View from The Top, Yuki and Benivo’s Matt Chic revealed how Delivery Hero reimagined its mobility program from the ground up, transforming it into a strategic asset that delivers both efficiency and experience.
Delivery Hero needed a system that could handle triple the volume — without triple the headcount. That meant:
With Benivo’s platform, they created a fully integrated solution that connects their Workday HRIS, housing providers, and immigration vendors via API. Tasks that once required multiple systems and spreadsheets now happen seamlessly in one place.
“We needed a one-stop solution — scalable, customizable, and efficient. Benivo was the only one that ticked all those boxes.” — Yuki Watanabe
Relocating employees now receive access to a Delivery Hero-branded Benivo experience the moment they accept their offer, even months before they land. This pre-arrival journey includes:
The result? Fewer emails. Fewer escalations. And employees feel supported before Day One.
One of the most impactful features Delivery Hero implemented was Benivo’s PayLater — an interest-free cash advance that helps employees secure housing before they’re on payroll. This proved critical for:
Employees receive funds early, repay after they’re settled, and don’t touch payroll or trigger tax issues.
“This was a game-changer. PayLater solved a real, urgent problem for our people.” — Yuki Watanabe
The Benivo platform also enabled:
And the experience is seamless. Even though it’s Benivo tech, the platform is fully white-labeled to look and feel like Delivery Hero.
Delivery Hero isn’t done. Yuki’s vision includes:
Benivo is already building toward this vision, with embedded AI and mobility-trained GPT tools rolling out across the platform.
This isn’t just about going digital. It’s about freeing up your team to focus on what matters — people — while giving your employees a modern, on-demand, and highly personalized experience. You can watch the full episode here.
Want to see what Benivo could do for your program?
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