Cookies Policy

This page describes the Cookie Policy as applied by Benivo in relation to this website. If you do not accept this Cookie Policy your usage of this site may be restricted.

Cookies

A cookie is a small text file, generally consisting of letters and numbers which is downloaded onto the device used to visit a website. When the user returns to a website the cookie is what remembers the preferences and details used during previous visits. They make life easier for the user and save you having to enter login details every time. The majority of the information collected is anonymous.

None of this information is personally identifiable.

How Benivo Platform uses Cookies

Benivo uses several types of cookies for various reasons, not least to track our own performance. They allow us to calculate, totally anonymously how many visitors we have and how long they stay on our site.

Benivo categorises the cookies used into two tiers: technically critical and non-critical cooikies. Technically critical cookies are cookies that are essential to support the Benivo website and applications. We are unable to provide Benivo Service without using these cookies.

Non-critical cookies are used mainly to montior user behaviours during their session on the Benivo websites for our own analytics purpose. Users may continue to use Benivo website and application while opt-out of those cookies, but their user experience on Benivo may be affected.

We do our utmost to respect users’ privacy. We use these cookies to monitor and improve our services. We believe that your experience of the site would be adversely affected if you opted out of the cookies we use.

Technically critical cookies that we use are:

Cookie	Purpose	Reason
cookie_accepted	Cookie banner	Required to properly manage the user acceptance of the cookie policy.
clientId	Application	Required to associate user profile and activity to their employer profile
loginAsUser	Login	Required to support the login functionality by allowing a user to login to the platform.
googtrans	Translate	Required to properly support the translation functionality.
SnapABug	Live chat	Required to provide live chat support for users and needed to allow contact if an employee cannot login.
refiner_cookie_uuid	Feedback	Required to collect platform feedback from users
mp__mixpanel mp_[dynamic_id]_mixpanel	Analytics	Required to collect and feedback key platform information to users.
ai_	MS Insights	Required to automatically alert in case of scalability problems such as unusual errors with the logs.
ARRAffinity	MS Azure	Required to aid people who need to stay with a certain instance of web app or web site in Azure.

Non-critical cookies that we use:

Google Analytics Cookies – These cookies, gathered by Google, are for us track how well we are performing and the number of individual users we have. They count the number of times you visit the site, when the first and last visits were and how you came across Benivo in the first place. Your browser tells us if you already have these cookies and if you don't we generate new ones. The information gathered from these cookies is completely anonymous.

How do I turn cookies off?

If you are not happy to accept cookies automatically you can change the settings in your browser to prevent automatic acceptance and erase them if you so wish. To find out how to do this use the links below for the relevant browser. These settings are generally found in the 'options' or 'preferences' menus. Disabling cookies will reduce your user experience of our website.

Cookie settings in Internet Explorer

Cookie settings in Microsoft Edge

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari web and iOS

For more information on cookies, click here.

User agreement