This is part of a longer article, which will be published in Benivo’s upcoming thought leadership book “The Value of a Great Welcome - Employee Experience for New Joiners”, out in summer 2018. The book will contain contributions from 50 senior Talent and Mobility professionals and provide thought-provoking ideas and useful tips for improving the preboarding and onboarding experience for your staff.
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By Laura Hinton, Chief People Officer at PwC
One of the five essentials of a successful talent strategy is to ‘get the people experience right’. Ensuring a positive employee experience for new hires is critical. Organisations invest huge amounts of time and money to hire the right people, so creating the right experience even before they join the firm is vital for future engagement and retention.
Our inductions are evolving based on feedback. For example, we have recently changed our graduate inductions to reflect the values of ‘Gen Z’ and to make them more engaging. By decreasing time in the classroom, all graduate joiners now attend a full day volunteering activity, to help build team skills and offer a chance to demonstrate an element of care to society, which is aligned to our core values as a firm. We’re also engaging with new joiners through technologies such as interactive mobile apps and gamification. Our inductions are designed to focus on how the new joiner feels and their experience, rather than overloading them with content and knowledge about the firm.
We take a continuous-improvement approach to this experience and each new joiner is surveyed throughout their onboarding journey. We value each individual’s input and take action on feedback as we seek to enhance their perception of the firm as the ‘employer of choice’.
By Laura Hinton, Chief People Officer at PwC
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Do you want to read more from Laura and many other senior Talent professionals? Sign up to the blog and receive the eBook for FREE. We’re also giving away 100 hardcover books as soon as they’re unboxed, so stay tuned.
Do you have a great story to share how YOUR company provides great employee experiences to new joiners? If so, we invite you to apply to become a contributor to the book. Our first print run will be 5,000 copies and our audience are senior HR professionals across the world. Apply here.
Check out our previous book that came out in December 2017: Attracting and Retaining Top Talent in Times of Brexit. Download the ebook for free here.